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Learn about terminal sterilization and high-level disinfection alternatives.

Find out which devices fall within the cleared claims for sterility. Check out our interactive guide.

24/7 Customer support and
technical service. (888) 783-7723.

Flexible Service Plan Options:

For the Peace of Mind you Need

ASP's service is exceptional in the industry. We are committed to keeping you up and running, so you have the peace of mind that your equipment will be ready when you need it. Our highly skilled team of field service engineers, dedicated technical support staff, and licensed clinical professionals is available to answer your questions and help ensure that your facility operates efficiently at all times. ASP is pleased to offer three distinctive service options to meet your various business needs:

Preferred Service

  • Priority 24/7/365 comprehensive service and support
  • Unlimited Planned and Corrective Maintenance, including parts, labor and travel

Full Service

  • "Next available opening" service and support Monday – Friday from 7am – 7pm
  • Two Planned Maintenance calls, including parts, labor and travel
  • Unlimited unit-related Corrective Maintenance, including parts, labor and travel

Labor Only

  • One Planned Maintenance and one Corrective Maintenance call, including labor, travel and 25% discount on parts. Additional PMs and CMs performed at prevailing rates. Parts discount applies.
  • "Next available opening" service and support Monday – Friday from 7am – 7pm

One-Year, All-Inclusive Warranty…we’ve got you covered!

All ASP Systems come with an all-inclusive one-year warranty. We pride ourselves on providing you with the most reliable technology for all of your sterilization and high-level disinfection needs, so all planned and corrective maintenance – including parts, labor and travel – is included. Our warranty provides you with full support M-F 7am – 7pm throughout the first year of your purchase. And for those customers who purchase a Preferred Contract at the time of purchase, your warranty provides support 24 hours a day, 7 days a week.

Additional Information

View supplementary literature to learn more:

Technical Services Overview
Preferred Service Datasheet
Full Service Datasheet
Labor Only Datasheet
CO-OP Service Data Sheet

 

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